Elevate Your Journey
Enjoy sophistication and elegance on every ride
Come! Enjoy and elevate your journey with a blend of retro and trendy vibes !
Services
Corporate Transportation
Professional and discreet transportation services for corporate clients.
Airport Transfers
Reliable and luxurious airport transfer services to start and end your travel in style.
Personal Chauffeur
Enjoy personalized and high-end chauffeur services tailored to your needs.
Privacy Policy
Privacy Policy
Privacy Policy Effective: December 12, 2024 Purpose of This Policy RMonterey Luxury Transportation, LLC (“RMonterey Luxury Transportation, LLC,” “we,” “us,” “our”) respects your privacy and values your trust. The purpose of this Privacy Policy is to inform you of the treatment and handling of personal information that we may learn about you from using our website at https://www.rmontereyluxurytransportation.com (the “Site”), from using our mobile application (the “att&toffice@hand App”), from purchasing products and services from us or engaging with our content, or by use of any of our services (collectively, the “Service”). If you have any questions regarding this information or our privacy practices, please contact us located at the very bottom of this Privacy Policy. Agreement to Terms If you do not agree with the terms of this Privacy Policy and our Terms of Use, then you should immediately discontinue use of the Service without providing us with any personal information. Any terms we use in this Policy without defining them have the definitions given to in the Terms of Use. Information We Collect We may collect the following categories of personal information (a) directly from you (such as when you create an account, place an order, respond to surveys or otherwise contact us), (b) from the device and browser that you use to access the Service, and (c) from cookies and similar technologies. We may collect your first name, last name, postal address, account username and password, email address and phone number. Financial and Transactional Information. We may collect payment details (such as the last 4 digits of your credit card number and expiration date), and billing address. Booking Request. We may collect your booking history. User-generated Content. We collect the information and content of communications that you share through the Service. This may include reviews that you post to the Site or App. Inferences. We may also draw inferences from the information that we collect that reflect your inquiries and booking preferences. Device Information. We may collect device information when you visit our Site or use our App. Device information may include your device type, browser type, unique personal identifiers, IP address, geolocation data, and access times. Internet Activity. We may collect information concerning your interaction with the Site and/or App, including when you access the Site and/or App and your browsing activity on the Site and/or App (such as which pages you visit, in what order, and for how long). This may also include “traffic data” or tracking information provided by the Site’s host or similar providers (e.g., Google Analytics) that may be helpful for marketing purposes or for improving the Site and App. You are not required to provide all personal information identified in this Privacy Policy to use our Service or to interact with us, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to register an account, process your bookings, or respond to your requests for the services our company rendered. We will not collect additional categories of personal information or use the personal information we have collected for materially different, unrelated or incompatible purposes without providing you notice. Socials. We use YouTube to store and show video content. YouTube uses cookies to track the usage of its services and your preferences (such as your preferred language). For more information, visit https://www.google.com/policies/privacy. You can also prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help,” “Internet Options,” or “Settings.” If you disable or delete certain cookies in your Internet browser settings, you may still access our Site, however, you might not be able to access or use important functions or features of our Site, and you may, for example, be required to re-enter your login details. To explore what Cookie settings are available to you or to modify your preferences with respect to Cookies, you can access your Cookie management settings. It is optional in the box. As of now, we do not recognize automated “do-not-track” browser signals. Minor Privacy The Service is not intended for users under the age of 18 and Urban Plates does not knowingly collect personal information from individuals under the age of 18. If you are aware of, or suspect that, someone under the age of 18 is using the Service without permission, please notify us immediately by contacting us as detailed in the How to Contact Us section below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online. Our Use of Personal Information We collect and use your personal information for the following purposes: Providing the Service to you and providing transportation or services requested by, or reasonably anticipated within the context of our relationship with, you; Managing our relationship with you, responding to your inquiries or requests, and requesting feedback; Providing relevant promotional materials or other marketing; Administering promotions, events, or surveys. Analyzing the use of the Site; Tailoring web content/advertisements to your interests; Personalizing the Site and App (e.g., name automatically appears on the Site) Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible; and Complying with legal and regulatory obligations. Disclosure of Personal Information We may disclose your personal information to the following categories of third parties: Our company R Monterey Luxury Transportation, LLC has telephone company provider such as AT &T Office @Hand (receives the calls and messages for the company) AT &T Office @Hand is our service provider for collecting calls and messages, and our website is responsible for collecting email and marketing management. In some instances, service providers will be directly responsible to you for their use of your personal information. They may be obliged by law to provide you with additional information regarding the personal information that they hold about you and how and why they process that information. Further information may be provided to you in a separate notice or may be obtained from such service providers directly, for example, via our website or emails. With third parties in connection with a change to the control or financial status of the company, including a corporate restructuring, sale, acquisition, financing, reorganization, bankruptcy, receivership, transfer, assignment of assets, or business merger or divestiture. Personal information and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction. Government bodies, dispute resolution organizations, law enforcement agencies, or third parties in connection with (1) responding to a subpoena, search warrant, or other lawful request for information that we receive; (2) cooperating in a law enforcement or similar investigation; or (3) otherwise protecting our rights, as applicable. Privacy Options You will have the option to receive marketing communications from us thru "Opt-In or Opt-Out" option box indicating that you would like to receive such communications when you create an account or register. You may also “Join Our Newsletter” by entering your email address on the Site or in the App to receive information about exclusive events, meetings, promos, and more. If you no longer want to receive our newsletter, emails, or other marketing communications, you may unsubscribe at any time by following the unsubscribe link and instructions. To opt out of text messages, you may text “STOP” in reply to any RMonterey Luxury Transportation marketing text messages. If you have registered or follow us on our social media accounts , you may review, amend, and/or delete certain personal information that we have collected about you by logging into your account. If you would like to delete or cancel your account, please see the contact information below to inform us. Security We are all responsible for the security of the data we use. Our customers, partners, employees, and contractors should know that their data is safe. The only way to gain their trust is to proactively protect our systems and databases. We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. We have implemented various security measures to protect both the personal information and the general information that we receive from you through the Service. Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for the disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control. As a reminder, you play an important role in keeping your information secure. You should not share your username or password with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately we provide contact information below. We can all contribute to this by being vigilant with our cyber security. Data Collected Privacy Your privacy to us matters. We retain personal information about you for as long as necessary to provide you with our Service or to perform our business or commercial purposes for collecting your personal information. When establishing a retention period for specific categories of information, we consider who we collected the information from, our need for the personal information, why we collected the personal information, and the sensitivity of the personal information. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Do understand that we may further keep information in an anonymous or associated form where that information would not identify you personally. Additional Disclosures for Residents of California For residents of California, this section describes how we collect, use, and disclose, and/or “sell” (as defined under California law) the personal information of California residents, and the rights you may have under California law. These disclosures are intended to supplement this Privacy Policy with information required by California law. To understand what personal information we may have collected about you in the past 12 months, and from where we collected it (please see the section above about "Information We Collect"). Furthermore; you can read added explanations on Our Use of Personal Information section above, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives. We may share personal information with the third parties listed above in the Our Disclosure of Personal Information section. Additionally, we have provided more detail regarding the two ways we share your personal information: (I) “sales” of information and (II) general disclosures of information for a business purpose. “Sales” of Information We will not sell your personal information and have not done so over the last 12 months. We do not sell, or have actual knowledge of any sale of, the personal information of minors under 18 years of age. Disclosure of Information for a Business Purpose Important note, in managing our business and providing services to you, we sometimes disclose personal information to third parties. These third parties cannot further collect, sell, or use the personal information we share with them except as necessary to perform our purposes, as instructed by us. In the past months, we may have disclosed the categories of personal information listed in the Information We Collect section above to the categories of third parties listed in the Our Disclosure of Personal Information section above for our business purposes. Your Rights Under California law, you have a right to notice, upon collection, of the categories of personal information collected and the purposes for which the information will be used. In addition, California residents may have additional rights, subject to certain limitations, including: I. Accessibility Rights You may have the right to access a copy of the categories and specific pieces of personal information that we have collected, used, and/or disclosed. II. Correction Rights You may have the right to request that we correct inaccurate personal information that we hold about you, taking into account the nature of the personal information and the purposes of the processing of the personal information. III. Deletion Rights You may have the right to request that we delete or anonymize your personal information, with certain exceptions. Rights on No Retaliation Policy You have the right to be free from discrimination for exercising your rights. If you wish to exercise any of the other rights listed above or have any questions or concerns regarding the processing of your personal information, please contact us at the contact information down below. We will respond to your request consistent with applicable law. Please note, however, before we will be able to process your request to exercise your rights, we will need to properly verify your identity for security purposes. If we possess appropriate information about you (e.g., name, email, address), we will attempt to verify your identity using that information. If it is not reasonably possible to identify you, we may not be able to respond to your request. To use an authorized agent to make a request on your behalf, we may need the authorized agent to provide proof that you gave the authorized agent signed permission to submit the request on your behalf. We may also require you to verify your identity directly with us. Notice of Loyalty Rewards and Memberships We encourage you to subscribe to our mailing list we may send you certain rewards (e.g., discounts, coupons, or other price reductions) as well as other promotional and marketing communications. To administer our mailing list, we utilize certain identifiers that you provide to us (e.g., name, email address) and your booking history. To enroll in our mailing list, you will be asked to provide certain personal information through an online form. You may opt out of our mailing list at any time. To opt out of our mailing list, please click the “unsubscribe” link contained in each promotional or marketing email or reply “STOP” to any text message that we send to you. Understanding about Links to Other Websites To your acknowledgement, we may link to third-party sites and services, or otherwise display third-party content through our Site and App to provide increased value to our customers and visitors. We have no control over these linked sites, each of which has separate privacy and data collection policies and practices independent from us. Accordingly, we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of any such websites. Please note that these other sites may send their own cookies to users, collect data, or solicit personal information, and we fervently encourage you to review their policies before engaging with these third-party sites. Effectivity and Changes to This Privacy Policy This Privacy Policy is effective as of the date at the top of this policy. Our company has the discretion to update this Privacy Policy at any time. Do note and rest assured that whenever we make changes to this policy we will revise the effectivity date at the top of this page. We encourage users to constantly check this page for any changes and be get informed about how we are helping to protect the personal information we collect, as prior to when you provide information, and detailed of your personal information, providing to us through the service. If there's any change to this Privacy Policy, we will inform you through our website or via email about the changes. Contact Us If you have any questions about this Privacy Policy or our Service, please contact us at: Our website: https://www.rmontereyluxurytransportation.com Thru Emails: rmmontereytransportation@gmail.com rmtransportationluxury@yahoo.com Office Phone Nos.: +1(831)298-5523 (831)831298-5039 Ext. 101 Office Fax Nos.: 832-298-5437 Business Address: 822 Archer St, Monterey, CA 93940 Mailing Address: 450 Monroe St, Monterey CA 93940
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- 822 Archer Street, Monterey, CA, USA
- Mon-Fri - 5:00-23:00
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